Shipping your parcel
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. They are shipped via : MONDIAL RELAY, GLS, DPD, LA POSTE, ROYAL MAIL, BPOST.
Shipping costs include preparation, packaging and postage. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend that you combine all your items into a single order. We cannot group two orders placed separately, and shipping charges apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are the right size and your items are properly protected.
Return conditions:
You’ve changed your mind and would like to return your product? You can do this free of charge within 14 days of receiving your order.
When returning your products, please note the following conditions: For reasons of hygiene, cosmetic products (such as creams, gels and shower gels) must still be in their sealed packaging. We cannot accept packages that have already been opened. Returns are at the customer’s expense.